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TERMS OF USE

What are these terms?

These terms govern the use of the Camberwell Pilates (ABN 58 218 808 820) website. By using this website you agree to be bound by the terms below.

Intellectual property

All content on this website belongs to Camberwell Pilates & Yoga, or permission has been obtained to use materials, images and and any intellectual property. The use of this website is for personal and  non-commercial purposes only. If you wish to reprint, publish or distribute any material from this website you must first seek written permission form Camberwell Pilates & Yoga.

Limit of liability

To the maximum extent permitted by law, Camberwell Pilates & Yoga excludes all liability to you or anyone else for any loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the use of this website or any of the content. This includes, but is not limited to, the transmission of any computer viruses or anything else that may interfere with or damage the operations of your computer systems. Camberwell Pilates & Yoga will not be liable to users of this website for any indirect, incidental, special or consequential loss arising from or relating in any way to the use of this website.

Accuracy of Information

The information on this website may change and although all attempts have been made to ensure the accuracy of the content provided, we do not guarantee its currency and accuracy.

Affiliated sites

This website may contain URL links to other sites and affiliated organisations.  Camberwell Pilates & Yoga is not responsible for any material contained in any linked site, nor do we endorse or make any representation about the linked site or the organisations referred to on that site. We reserve the right to deny any person permission to link to our site.

Changes in these terms

We recommend that you check this page from time to time in order to review our current terms as we reserve the right to change these terms of use. Your continued use of our website is deemed to be acceptance of the amended terms of use.

PRIVACY POLICY

Our policy

This policy outlines what personal information we collect about you, how we may use or disclose your personal information, and the steps we take to ensure that your personal information is kept secure. According to this policy, “personal information” is any information or opinion, in any form, which identifies an individual or from which an individual’s identity is apparent or can be reasonably ascertained. By using this website and giving your information to us, you indicate your consent to us, and any other organisations, third party suppliers and agents we engage or employ from time to time, to collect and use your personal information in accordance with the terms set out in this herein.

What information we collect

We only collect personal information that is necessary for us to conduct our business, to develop and promote our services and to assist us with complying with our own legal and regulatory obligations. In order to conduct our business and to provide you with services, we may collect personal information about you from our registration forms, website, telephone conversations, e-mails, social media interactions and other written and verbal communications.

The personal information we collect and hold will depend on the personal information you choose to disclose to us. We may, for example, keep a record of your name, date of birth, medical conditions that you disclose to us, occupation, address, telephone numbers, e-mail address, social media addresses, banking details and interests.

How will we use your information?

All personal information obtained but Camberwell Pilates & Yoga will be used and protected by us in accordance with current privacy legislation and this privacy policy. We will use the information provided to conduct our business and provide you with services, to communicate with you, for record keeping purposes, to improve the quality of our services, for market research, and to track your preferences and activity in our studio and on our website.

Disclosure of your information

In order to conduct our business and to provide our services to you, we have appointed organisations or may appoint other organisations to carry out activities on our behalf. These may include, for example, delivery organisations, third party suppliers and agents. These third parties may have access to information needed to perform their function but cannot use that information for other purposes.

Cookies

We may use “cookies” on our website. Cookies are small pieces of information that are stored by your browser in your computer’s memory and they are used to record how you navigate our website on each visit. Cookies that are used in any part of our website will not be utilised for collecting personally identifiable information and will only be used for internal management purposes. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored. Please note, if you do turn cookies off this may limit the service that we are able to provide to you. We do not store any information that identifies you inside cookies.

Security of information

We take the security of your personal information seriously. We take all reasonable steps to ensure that your personal information is treated confidentially, kept secure and protected against unauthorised use and is maintained only for the purpose for which it is intended. Please be advised that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.

Updating and correcting information

We take all reasonable steps to ensure that the information we hold on you is correct. If the information is not accuration or complete, you may correct your personal information by using your bookings login or by e-mailing us at info@camberwellpilates.com.au. We encourage you to update your personal information promptly if it changes.

Your rights to access your personal information

You have the right to access your personal information held by us, subject to current privacy legislation.

Links

Please note our website contains links to other websites which are provided for your convenience. We are not responsible for the privacy practices and security of any other websites. We recommend that you check the privacy policies and procedures of other websites that you visit.

How to contact us

If you would like any further information, have any comments about our privacy policy or any other aspect of our website or service or if you have any comment, complaint or question on any privacy issue, please e-mail us at info@camberwellpilates.com.au.

Changes to this privacy policy

We recommend that you check this page from time to time in order to review our privacy policy as we reserve the right to change them. Your continued use of our website is deemed to be acceptance of our policy..

TERMS & CONDITIONS

10 Class Passes

     1.     All ten class passes expire 3 months after the first class that you book or attend after your purchase of the pass.

     2.     This pass allows you to attend 10 regularly scheduled classes (either group or Studio classes as per relevant pass), but excludes guest teachers, workshops or other special events.

     3.     No refunds, transfers, suspensions or extensions are offered on unused portions of the 10 Class Pass due to illness, injury, change of address or any other reason.


1 Month Unlimited

     4.     The 1 Month Unlimited pass is valid for 1 month and will expire 1 month after the first class that you book or attend after your purchase of the pass.

     5.     This pass allows you unlimited regularly scheduled Yoga, Mat & Barre classes, but excludes guest teachers, workshops or other special events.

     6.     No refunds, transfers, suspensions or extensions are offered on unused portions of the 1 Month Unlimited Pass due to illness, injury, change of address or any other reason.


 3 Month Unlimited

     7.     The 3 Month Unlimited pass is valid for 3 months and will expire 3 months after the first class that you book or attend after your purchase of the pass.

     8.     This pass allows you unlimited regularly scheduled Yoga, Mat & Barre classes, but excludes guest teachers, workshops or other special events.

     9.     No refunds, transfers, suspensions or extensions are offered on unused portions of the 3 Month Unlimited Pass due to illness, injury, change of address or any other reason.

 

Unlimited Membership

     10.     The minimum term of the Unlimited Membership is 12 weeks (Minimum Term). The term of the Unlimited Membership commences on the date that you purchase the membership or such other date as is agreed by Camberwell Pilates & Yoga.

     11.     This membership allows you unlimited regularly scheduled Yoga, Mat & Barre classes, but excludes guest teachers, workshops or other special events.

     12.     After the expiry of the Minimum Term, the membership will continue indefinitely until you advise Camberwell Pilates & Yoga via email that you wish to cancel your membership. Please allow up to 4 days to process cancellation.

     13.     Membership fees will be charged to your credit card or bank account once per fortnight via a third party biller.

     14.     From time to time, Camberwell Pilates & Yoga may increase its fees for the Unlimited Membership. Notice of any such increase will be provided at www.camberwellpilates.com.au. Your membership fees will increase accordingly, with such increase to take effect not less than 2 weeks after the date that the increase of fees is notified on the website.

     15.     It is your responsibility to ensure there are sufficient funds available to cover the fortnightly auto-debit. If an auto-debit is declined due to insufficient funds, the transaction will fail which requires additional administration and yields additional bank costs. The third party biller, Ezidebit, is unable to absorb these costs and applies a fee for these failed transactions. The fee is currently $9.90, but may change from time to time. This fee will be debited from your account after the failed payment.

     16.     Camberwell Pilates & Yoga is in no way responsible for additional bank fees that you may incur from your bank. Bank fees are under the terms and conditions of contractual agreements that lie between you and your bank.

     17.     If an auto debit cannot be made for any reason, Camberwell Pilates & Yoga may process payment anytime after the due date upon receipt of sufficient monies in your account.

     18.     Camberwell Pilates & Yoga may, in its discretion, cancel the membership, including if your auto-debit payments fail for 2 payments or more.

     19.     The terms and conditions of our third party biller Ezidebit form a binding component of your membership agreement. They can be found at our reception. By purchasing an Unlimited Membership, or attending any class using an Unlimited Membership, you are deemed to have agreed to and signed the Ezidebit Terms.

 

Studio Terms

     20.     Please note that the door to the studio is locked at the beginning of each Yoga, Mat & Barre class for safety and security. No late entry is permitted, so please make sure you arrive early for your class.

     21.     Camberwell Pilates & Yoga is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason, or if you are unable to attend a class because it is full.

     22.     There are a limited number of mats available at Camberwell Pilates & Yoga. If a class is full, or if the teacher considers the class to be full, they may refuse entry. Please ensure that you arrive at class 5-10 minutes prior to the start time.

     23.     Camberwell Pilates & Yoga is not responsible for the safekeeping of your belongings.

     24.     All purchases are final. Camberwell Pilates & Yoga does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.

     25.     All passes and memberships are non-transferable.

     26.     By attending classes at Camberwell Pilates & Yoga, you confirm your understanding that classes at Camberwell Pilates & Yoga may be physically strenuous, and you voluntarily participate in them with full knowledge that there is a risk of personal injury, property damage or death. You also agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Camberwell Pilates & Yoga, or its directors, officers, employees, consultants or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.